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FAQ

Can I use another person's credit card with their permission?

No. At the time of rental, the renter is required to present a valid driver’s license and credit card with his/her name imprinted on it. The name/address on the credit/debit card MUST match the name/address on the driver’s license.

Who is responsible for parking fines/traffic violations?

You are responsible for payment of any parking fines or traffic violations during your car rental period.

What should I do if I'm involved in an accident or the car is damaged during my rental?

Auto accidents are not something we like to think about,but they can and do happen, even to the most careful drivers. When an accident occurs, first ensure that you are in a safe area away from traffic. Next, contact at the 24hour phone number written on the rental contract and we will guide you through the whole process.Please call Greek police in case of injury.

What if I run out of fuel?

If you run out of fuel, you will be responsible for the delivery of fuel to your location as well as the cost of the fuel.

Can someone else drive a car that I rent?

Yes.An additional driver must be listed on the rental contract. The second driver must also provide his/her “valid” driving license for inspection before becoming a named driver on the rental contract throughout the rental period.An additional driver must be at least 23 years of age.

Will I receive a confirmation for my reservation?

Upon succesfull completion of your reservation you will receive a comfirmation email on the address you provided during your reservation.

How do I change my existing reservation?

You can view and modify your reservation on Naxosautorent.com as long as you have the confirmation number for the reservation. This code number is provided to you at the completion of your online reservation. Please be sure to enter that information in the Terms & Conditions, FAQ,Modify Reservation page.

What documents do I need in order to rent a car?

A valid driving license is required, a passport or ID card and a credit card.

What happens if I return the car later than agreed?

Additional hours are charged extra and calculated at 1/5 of the daily car rental.

Are vehicle insured?

Third part insurance is included to all Naxos Auto Rent vehicles. Renters may request collision damage waiver (CDW), which has an additional charge. Please note that CDW deductible is 500 euro.

What if I have a problem with a car?

Naxos auto rent vehicles are highly maintained in order to avoid mechanical damages.If by any chance you have the misfortune to suffer a breakdown,our office provides 24hour road Assistance and immediate replacement so you can continue your trip.

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